San Gabriel Mission Playhouse
San Gabriel, CA

Expires: 10/29/19

Job Dates



$18.06-21.96 biweekly


The Opportunity + Ideal Candidate:
The City of San Gabriels Mission Playhouse is currently accepting applications for Box Office Manager. This is a part-time, non-benefited position. The incumbent will serve as the venues primary contact for all aspects of the box office which includes managing Playhouse ticket sales, which includes ticket sales software (currently Ticketmaster), preparing sales and financial reports, and supervising box office staff. The ideal candidate will have interest and experience in overseeing a community theater box office and be highly motivated, hard-working, tactical, customer service oriented, and a champion of the Playhouses mission.
Position Summary:
Under direction of the Mission Playhouse Manager, the Box Office Manager is responsible for overseeing the daily, weekly, monthly, and yearly sales of tickets at the Playhouse; working closely with the departments accounting and marketing/publicity divisions to provide accurate daily, weekly, and monthly sales reports and financial statements; ensuring daily sales logs and register totals balance and that cash and credit sales are accurately reported to the Playhouse accounting department; working with the Mission Playhouse Manager to develop all cash handling policies and procedures, including conducting regular audits to ensure staff is in compliance with the established policies; hiring, training, scheduling, and supervising a pool of part-time box office employees to service daily customer operations and night-of-show ticket sales; handling customer issues and concerns, while adhering to department policies and ensuring a positive and productive outcome for all patrons; working with the marketing/publicity department to evaluate the success of various marketing campaigns and to develop strategies to target specific patron demographics; maintaining the organizations ticketing software and acting as liaison to the software provider; serving as the primary ticket contact to independent producers, promoters, and rental clients; keeping equipment in proper functioning order at all times, including developing plans for equipment maintenance and replacement; developing useful sales reports and financial statements to provide frequent and up-to-date snapshots of ticket sales and revenue flow; and performing other duties as assigned. This position involves a varying schedule and requires working nights and weekends.
Minimum Qualifications:
Although other combinations may be considered, a typical way to obtain the knowledge, skills, and abilities would be college coursework and/or previous work in live event/theatre box offices. Training in specific software programs will be made available as applicable. Possession and maintenance of a Class C California Drivers License and satisfactory driving record are required.


Elias Bourjeili


(626) 308-2865

Business Address

320 S. Mission Dr.

San Gabriel, CA 91776

Posted: 04/29/2019 23:03:46 EST

Last Updated: 04/30/2019 03:00 EST

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