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Weston Playhouse Theatre Company
Weston, VT

Expires: 07/25/19

Job Dates

May 13, 2019 - September 5, 2019

Pay

$450-475/ week, housing included. per week

Reports to: Marketing and Communications Associate
Start Date: May 13, 2019
End Date: September 5, 2019
Work Week: 6 days, 8-10 hours/day, which includes nights, day off may vary week to week
Housing: Single Room, shared kitchen and bath in company housing

Responsibilities include, but are not limited to:

+#61655; Provide excellent customer service to patrons over the phone and at the box office including:
o Ticket and subscription sales
o Gift certificate redemption and sales
o Group sales
o Merchandise sales
o Restaurant Reservations;

+#61655; Daily and weekly tasks to maintain the efficiency of the box office, sales department, and patron information;

+#61655; Handle escalated or sensitive customer requests and/or complaints;

+#61655; Ensure the proper tracking of complimentary and discounted tickets;

+#61655; Create various box office and sales reports;

+#61655; Work the box office before all performances and through the intermission of evening performances;

+#61655; Create seating assignments and seat tables for Second Stage and Cabaret;

+#61655; Work with and lead groups of volunteers;

+#61655; Advise, supervise, and train interns;

+#61655; Assist in other departments as assigned, including production changeovers;

+#61655; Provide support for special events or company projects as needed;

REQUIREMENTS:
+#61655; 2-3 years experience in audience services and/or box office management;

+#61655; Interest in customer/audience services, special events, and theatre productions;

+#61655; Experience with Patron Manager is a plus;

+#61655; Interest in mentoring and training up-and-coming arts administrators;

+#61655; Collaborative and consistent work ethic with the ability to maintain and exude pleasant, calm demeanor under intense schedules, workloads, and other personalities;

+#61655; Must enjoy working with people and be interested in hospitality and community relations;

+#61655; Excellent decision making skills;

+#61655; Excellent interpersonal, organizational, collaborative, and communication skills;

+#61655; Experience in leadership positions and/or working with volunteers;

+#61655; Computer literacy with emphasis on Office 365 and Patron Manager preferred;

+#61655; Ability to work irregular schedules, including nights, with a positive attitude;

+#61655; Ability to work well under stress;

+#61655; Ability to lift up to 50 pounds with assistance;

+#61655; At least 18 years of age;

+#61655; Ability to thrive in a rural area with limited cell phone reception

Compensation is between $450-475/ week, housing included.

Weston Playhouse Theatre is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant pool.

To apply, send cover letter, resume, and three references to hiring@westonplayhouse.org.

For more information check out our website at https://www.westonplayhouse.org/



Contact

Emily Matthees

hiring(at)westonplayhouse(dot)org

http://www.westonplayhouse.org/

(802) 824-8167

Business Address

703 Main St

Weston, VT 05161

Posted: 02/14/2019 15:01:00 EST

Last Updated: 02/14/2019 16:04 EST

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