A to Z Theatrical Supply and Service Inc.
Kansas City, MO
Production House

Expires: 11/09/18

Job Dates

Full Time


28,000 annually

Schedules and manages the day to day responsibilities and activities on job sites. Communicates daily with Sales Representatives and fellow account team members. Plans, executes, and finalizes schedules according to hard deadlines and within budget. Provides guidance and direction for field technicians. Assists the Sales Team with billing for time and materials, services, and service or contract agreements. Accurately completes required service documentation, including timely submission and archiving.

Interfaces with customers and clients on a regular basis, providing project status updates and problem resolution. Maintains appropriate levels of communication with the customer to ensure that they are well-informed before, during, and after installation or service engagements. Ensure that services are provided in the time frame promised to the customer, and that the quality and completeness of the work performed meets or exceeds their expectations.


Two years of experience in customer support and/or scheduling services. Valid drivers licence required. Bachelors Degree Preferred. Must be able to work various shifts as needed.

Knowledge, Abilities, and Skills

Candidates must demonstrate basic scheduling coordinator experience.
Strong interpersonal skills and the ability to work enthusiastically with a wide range of individuals to foster productive partnerships and relationships.
Working knowledge of G Suite (Google Apps for Work) or Microsoft Office, basic computer skills, and an ability to learn job specific software.
Possess good judgment, sensitivity, analytical skills, and the ability to prioritize.
Strong verbal and written communication and organizational skills.
Ability to maintain a high level of confidentiality and discreet judgment.
Ability to work without supervision and to make independent judgments.
Ability to work within a complex system and coordinate with appropriate departments.
Excellent attention to detail and follow-through.
Strong focus on providing excellent customer service.

Physical Abilities

A steady energy level and a calm demeanor.
Ability to sit and use a computer and/or telephone for long periods of time.
Physical limitations cannot hinder the ability to perform tasks.

This position may require the successful completion of Pre-Employment Screenings, which may include a criminal background check and/or drug screen.


Alex Perry



(816) 523-1655

Fax: (816) 523-1690

Business Address

800 E. Meyer Blvd.

Kansas City, MO 64131

Posted: 05/09/2018 17:44:44 EST

Last Updated: 05/09/2018 21:00 EST

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