WaterTower Theatre
Addison, TX

Expires: 03/30/18


negotiable bimonthly

WaterTower Theatre is seeking a full-time Patron Services Manager.

Specific job duties include, but are not limited to:

Operating and updating ticking system
Coordinating box office mailings and communications
Orchestrating season ticket campaign
Assisting with group sales outreach
Creating pre- and post show e-mails
Acting as primary House Manager for WTT productions
Training and managing House Managers and Front of House Associates
Managing volunteer staff
Managing all concessions inventory including alcohol (including TABC compliance)
Ensuring all procedures and paperwork are completed in a timely manner
Attending staff meetings

Preferred qualifications:

Excellent organizational skills
Must be able to work well independently and to manage, train, and motivate others
Excellent verbal and written communication and documentation skills required
Candidate must be able to successfully handle multiple priorities in sometimes high stress situations
Proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint and other Windows applications required
Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast paced, dynamic work environment
Candidate should have cash handling experience and experience in scheduling staff members
Candidate must also have the ability to work with the public and possess conflict resolution skills

Experience with a ticketing software program like SPEKTRIX is a plus.

The Patron Services Manager reports directly to the Director of Finance and Administration.

WaterTower Theatre offers insurance and paid time off. Nights and weekends are required. This position is eligible for overtime.

WaterTower Theatre is an Equal Opportunity Employer. Women and Minorities are encouraged and welcome to apply.

To apply, please send resume and cover letter no later than March 30, 2018 to:

Delynda Johnson Moravec
Director of Finance and Administration
WaterTower Theatre
15650 Addison Road
Addison, TX 75001

OR by e-mail to dmoravec@watertowertheatre.org

No phone calls


Delynda Johnson

Director of Finance and Administration



(972) 450-6230

Fax: (972) 450-6244

Business Address


Addison, TX 75001

Posted: 03/09/2018 17:37:04 EST

Last Updated: 03/09/2018 20:00 EST

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