Weston Playhouse Theatre Company
Weston, VT

Expires: 08/13/18

Job Dates

Mid May-Early September 2018


Contact for Details

Responsibilities include, but are not limited to:
Provide excellent customer service to patrons over the phone and at the box office including:
Ticket and subscription sales
Gift certificate redemption and sales
Group sales
Merchandise sales
Restaurant Reservations
Daily and weekly tasks to maintain the efficiency of the box office, sales department, and patron information
Handle escalated or sensitive customer requests and/or complaints
Ensure the proper tracking of comp and certain types of discounted tickets
Create various box office and sales reports
Work the box office before all performances and through the intermission of evening performances
Create seating assignments and seat tables for Cabaret
Work with and lead groups of volunteers
Advise, supervise, and train interns
Assist in other departments as assigned, including production changeovers
Provide support for special events or company projects as needed

2-3 years experience in audience services and/or box office management
Interest in customer/audience services, special events, and theatre productions
Collaborative and consistent work ethic with the ability to maintain and exude pleasant, calm demeanor under intense schedules, workloads, and other personalities.
Must enjoy working with people and be interested in hospitality and community relations
Excellent decision making skills
Excellent interpersonal, organizational, collaborative, and communication skills
Experience in leadership positions and/or working with volunteers

For full job description, visit: westonplayhouse.org


Emily Matthees



(802) 824-8167

Business Address

703 Main St

Weston, VT 05161

Posted: 03/15/2018 15:11:00 EST

Last Updated: 03/15/2018 09:28 EST

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