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Tilles Center for the Performing Arts
Brookville, NY
Concert / Event

Expires: 03/31/17

Job Dates

3/15/2017

Pay

40000 annually

The Operations Manager is responsible for the overall function of the front of house operations during performances and activities, creating a welcoming environment for all patrons, and ensuring a smooth operations through adequate communications with Box Office, production and other invested constituencies.



Principal Responsibilities



The responsibilities of the Operations Manager include but are not limited to:

Overseeing the environment and experience for all patrons and visitors to Tilles Center, the Operations Manager is expected to maintain high standards of safety, security, courtesy and customer service at a wide range of events.

Responsible for the overall function of the audience services staff, with special emphasis on ushers, ticket takers, event attendees, volunteers and guest services.

Payroll enrollment and reporting for audience services staff.

Coordinating the presence of outside merchandisers at concerts and events, including negotiating financial and setup arrangements and settling accounts immediately following an event.

Maintain Lost and Found.

A member of the first response team in case of campus-wide emergency.

Support of Box Office operations as deemed necessary by the Audience Services Manager, including but not limited to a working knowledge of ticketing software, sales policies and procedures and staff management.



Qualifications: BA degree. Understanding of issues/ challenges of non-profits, and the arts; excellent interpersonal skills; must understand and work with various audiences and employees; strong organizational skills, oral and written communication skills; the ability to work with a large team and to meet challenges while working with various inter-campus departments. Computer skills required (Microsoft Office Suite, Ticketing Software ). AED/CPR certification.



Special Information: This is a full-time position with flexible hours work on the weekends and late evenings, as well as during the week.

Please send cover letter and resume.



Contact

Robert Goida

Production Manager

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Business Address

720 Northern Boulevard

Brookville, NY 11801

Posted: 03/17/2017 15:45:58 EST

Last Updated: 12/03/2016 20:01 EST

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