Pepperdine University Center for the Arts
Malibu, CA

Expires: 05/02/17


45,000-48,000 annually

The Lisa Smith Wengler Center for the Arts at Pepperdine University invites applications for a full-time Box Office and Patron Communications Manager. Pepperdine University is a private Christian university in Malibu, California where students are strengthened for lives of purpose, service, and leadership. The Lisa Smith Wengler Center for the Arts at Pepperdine University includes the 450-seat Smothers Theatre, the 118-seat Raitt Recital Hall, the 100-seat Lindhurst Theatre, and the Frederick R. Weisman Museum of Art. For more information on the Center for the Arts, please visit http://arts.pepperdine.edu.

The Box Office and Patron Communications Manager supervises ticketing for the Center for the Arts, managing ticketing aspects of approximately 200 events per year. Responsibilities include:

- Manage event listings and ticket inventory within ticketing software; supervise sales to individual ticket buyers, subscribers, donors, outside groups, and on-campus administrators.

- Develop annual strategy for communication to existing theatre patrons; research, analyze, and segment patron lists for print and electronic campaigns; oversee day-to-day patron communications; assist with CFA marketing and publicity efforts.
- Supervise and train student employees in customer service and point-of-sale operations; interview, hire, and schedule student employees; oversee front-of-house operations as acting manager during performances.
- Supervise cash and credit card transactions for all ticket sales; prepare daily deposits for ticket sales; reconcile event ticket sales and transfer ticket revenue monthly; act as daily custodian for the CFA primary change fund, including processing change requests, allocating funds for daily or temporary use, and performing daily reconciliation of employee allocations.
- Design and compose emails, web content, letters, postcards, and other electronic and print pieces sent to current patrons; report on success of print and electronic campaigns; oversee and prepare lobby displays and signage.
- Assist the Theatre Operations Manager with daily theatre operations, including filing, organization, and event set-up.
Uphold University mission through work performed.
- Perform other duties as assigned.

To apply, visit jobs.pepperdine.edu and search for Box Office and Patron Communications Manager or job number 495910.


Rebecca Carson

Managing Director


(310) 506-4594

Fax: (310) 506-4556

Business Address

24255 Pacific Coast Highway

Malibu, CA 90263

Posted: 04/18/2017 00:00:00 EST

Last Updated: 12/04/2016 21:00 EST

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